FAQ
FAQ:
Who is Robert Fritz?
Robert Fritz, composer, filmmaker, and organizational consultant, is author of the international bestseller The Path of Least Resistance and the creator of “Creating Your Life”. More…
What is “Creating Your Life”?
“Creating Your Life” is a three month video based course that is designed to help you understand what kind of life you would like to be living, and gives you the framework to help you achieve it. The course is delivered through short, 10-15 minute daily lessons combined with real world assignments that move you toward your goals. You’ll start with smaller, easier to achieve goals then add more complex long-term goals over time. By the end of the course, you’ll have created a comprehensive action plan for the next five years and beyond.
The overall experience, when followed as intended, will begin to develop the habits and discipline needed for long term success. Many students find it advantageous to continue the subscription far past the initial run through, which helps sustain the discipline of the daily exercises and maintains momentum. Complete information…
How do I subscribe?
To subscribe to the course simply visit this page, or select “Subscribe” from the “Creating Your Life” menu, and choose a subscription option. You’ll need to complete a standard checkout process, and an account will be created for you to log in and access the course content. You will be emailed a receipt and login details.
If you are using LifeStudio, see below.
What computers/devices will it run on?
When subscribed via CreatorTools.net, you can access your course from any device running a modern web browser. This includes but is not limited to: Windows PCs, Apple Mac computers, mobile phones and tablets (both iOS and Android. All that is required is a web browser and a good internet connection. We also offer an Apple iPad only version via our LifeStudio app which can be found on the Apple App Store.
How much does it cost?
We offer multiple subscription options, from monthly to yearly, and the price is slightly different for each. The most popular option is $99/month, allowing you to continue to benefit from the structure the course provides as long as you remain subscribed. The annual subscription of $999/year has the same benefits as the monthly, but will save you $198 over 12 months. We also offer a course-only, non-subscription option for those who would like to just take the course without a recurring payment. The cost is $297/once which covers three months of access to the course and all it features. You can see a complete list of options and instructions for subscribing here.
Along with the course itself, your subscription gives you access to our monthly “Conversations with Robert”, where you’ll join fellow students in discussing their experiences with each other and the creator of the course. As long as your subscription remains current, you can continue to access the course content, attend the conversations, and create new charts. The course can be reset if you want to go through the experience more than once (many do).
How do I join the Conversations with Robert?
Once you are subscribed to “Creating Your Life”, log in to the site and resume or start the course. A “Register Now” button appears on the sidebar under “Conversations with Robert”. Alternately, select the “Conversations with Robert” link from the main menu, then follow the link to register. Once registered for the call, you’ll be emailed information for joining the call at the scheduled time.
How do I find my answers to the “Insight” assignments?
You can find the answers you submitted to Insight questions on the “Insights” page. There is also a link to that page at the bottom of the sidebar when you are in the course.
Where are my “Creator Moment of Truth” answers?
You can find your answers to the “Creator Moment of Truth” exercises here, or in a link on the right hand sidebar when you are in the course.
Where can I find my daily audio exercises?
Your audio based focusing exercises can be found here, or in a link on the right hand sidebar when you are in the course.
How do I access and use my charts?
You can access your charts from the Structural Tension Charts page. We recommend bookmarking that page for convenience when using your charts on a daily basis. You can always access your charts from within the course by using the link on the sidebar.
How do I find my past Daily Creations?
You can find all your past daily creations and add new ones by going to the Daily Creations page. When in the course, you can also click the link from the sidebar.
How can I cancel or renew my subscription?
Log in to your account and click on “My Subscription” from the links on the left. From that screen you can view and cancel your subscription at any time. You can also change your payment method, and once your subscription has ended you can also renew from “My Subscription”.
What happens when my subscription ends? Do I lose my data?
When your subscription ends for any reason, your account and all your associated data remains on the server, however you do lose access to it. Should you decide to renew your subscription, your course progress is resumed where you left off with all your completed assignments and associated data intact. Please refer to your privacy policy for more information about how we handle your data. If you’d like us to remove your account and all personal data, email your request to support@creatortools.net.
How do I change my password?
If you’ve forgotten your password, you can reset your password by entering your email address and following the instructions. If you know your password and want to change it, Log in and select “Account details” from the links on the left hand side. There you can update your personal information and change your password.
How can I get help?
You can email us at support@creatortools.net to open a support ticket. We try to respond to help requests as quickly as possible, although it can take as long as 24 hours depending on when the ticket is submitted.
LifeStudio FAQ – These answers refer to our iOS app only –
What is LifeStudio?
LifeStudio is an app which runs on Apple iPad devices running iOS 9+. It offers powerful goal charting/tracking features and is an alternate way to experience “Creating Your Life”.
How do I subscribe to the course in LifeStudio?
First, download LifeStudio from the Apple App Store. Once running, tap the gear in the upper right hand corner of the main page, then tap “Purchase” next to the “Manage Subscriptions” option. Then tap “buy” next to the “Creating Your Life” option. You’ll need to enter your AppleID password, and confirm you want to subscribe. You will be billed on a monthly basis thereafter.
How do I join the Conversations with Robert?
Once you are subscribed to “Creating Your Life”, you’ll see a tile marked “Conversations” on the main screen. Tap that to see information on joining the next call, and a recording of the previous one. The conversations are hosted on a service called “GoToWebinar”, and while you can call in with a phone, you will only be able to participate in the conversation by using a computer or mobile device running the freely available GotoWebinar software.
How do I access the daily focusing exercises?
After you have been assigned the first exercise, you can always find the daily focusing exercises on the main course screen under the “Focus Exercises” tile.
How can I print my charts?
Currently you can not print charts from the app. The best solution is to take a screenshot (holding the home and sleep buttons simultaneously) and print that. We will always be making improvements, and we will be adding a print option in a later release.
How can I back up my charts?
Your charts are stored on your local device only, so it’s a good idea to back them up often. To do so, you’ll need a computer running Apple’s iTunes with your device attached via USB. In iTunes, go to your device, then click on Apps and scroll down to LifeStudio. Click on the LifeStudio icon, and you should see three .sql files. Copy them to your computer. In order to restore, you just copy them back, replacing the ones on your device. Be aware that this will replace all your charts and course process on your device, so be sure that’s what you want to do!
How do I delete a goal?
To delete a goal, tap and hold on the goal for a few seconds. When you let go, the goal will turn all red and a “Delete” will appear on the goal tile. Tap “delete” to delete the goal.
How do I mark an action step as complete?
To mark an action step compete, simply slide your finger right to left across the action step text. Options to “Complete” and “Telescope” will appear. Tap “Complete” and the action step will appear in current reality as completed.
How do I telescope an action step?
To mark an action step compete, simply slide your finger right to left across the action step text. Options to “Complete” and “Telescope” will appear. Tap “Telescope” and the action step will appear as the goal in a new, telescoped chart.
How do I reset the course (start over)?
If you want to erase your current progress and start the course from the beginning, tap the gear icon in the upper right hand side of the main screen. Then tap “Reset Course”, and it will be reset to Week 1 day 1. Your goals are NOT deleted, however, so if you want to remove them you’ll need to manually delete them using the method above.
How do I delete course videos from my device?
From time to time, you might run out of space on your device and need to delete the course videos to free up space. To do so, tap the gear icon in the upper right hand corner of the screen, then tap “Delete course videos” from the menu that appears. Once deleted, you can reload the current week by going back to the course and week you were in. The videos for that week only will be downloaded to your device.
How do I cancel my subscription?
If you want to cancel your subscription, simply follow the instructions for managing your subscriptions on your device, found here: https://support.apple.com/en-us/HT202039